Outage in Automatiq Sync
Issues with Sync Platform
Resolved MajorIncident Report
Summary AI Generated
The Automatiq Sync platform experienced a major degradation lasting approximately 22 minutes, causing increased latency across all operations including the Sync Application UI, Distribution and Processing, Transfers, Crawls, Transferless Delivery, and Mobile QR Creation. The incident was identified and the team worked to mitigate the issue. Normal operations were fully restored at 12:07 PM ET on July 28, 2026.
We are currently experiencing a significant system degradation affecting the Sync platform. Our team is actively working on a resolution and we will provide an update within the next 15 minutes.
Components affected
Automatiq Sync Distribution and Processing Automatiq Sync Transfers, Crawls. Transferless Delivery & Mobile QR Creation Automatiq Sync Sync Application UITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/28/2026 04:07PM
Normal operations have been restored on the Sync platform. We apologize for any inconvenience this may have caused.
IDENTIFIED
4 days ago - at 07/28/2026 03:49PM
Sync is currently is operationally degraded so there will be increased latency in all operations. The team is working on a mitigation and normal operations should be restored soon
IDENTIFIED
4 days ago - at 07/28/2026 03:46PM
We are currently experiencing a significant system degradation affecting the Sync platform. Our team is actively working on a resolution and we will provide an update within the next 15 minutes.
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