Outage in Automatiq Sync
Sync - High Latency and Error Rates
Resolved MinorIncident Report
Summary AI Generated
**Automatiq Sync – High Latency and Error Rates** On September 10–11, 2026, Automatiq Sync experienced elevated error rates when loading Sync pages, along with significant distribution latency, affecting the Sync Application UI and Distribution and Processing components. The incident lasted approximately 2.7 hours while the team investigated and identified the root cause, deploying a fix that resolved the issue shortly after.
We are currently investigating an issue that is causing a high error rate when loading Sync pages. While background processes are running, there is significant latency in distribution.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/11/2026 05:53AM
This incident has been resolved.
MONITORING
1 day ago - at 09/11/2026 05:44AM
Our team has identified the root cause and deployed a change to resolve it.
INVESTIGATING
1 day ago - at 09/11/2026 04:48AM
Our team is still actively investigating this issue but has not yet found the root cause.
INVESTIGATING
1 day ago - at 09/11/2026 03:12AM
We are currently investigating an issue that is causing a high error rate when loading Sync pages. While background processes are running, there is significant latency in distribution.
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