Outage in Autopilot Journeys

Degraded Database Performance

Resolved Minor
July 13, 2023 - Started over 1 year ago
Official incident page

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Outage Details

We have notified our cloud database provider of performance issues we are seeing. They have acknowledged the issue and are investigating. Autopilot application performance will be degraded.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/16/2023 06:25AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/14/2023 06:34PM

We are continuing to monitor requests made by our application to our database provider. We see significant improvement relative to performance degradation seen at start of this incident.

MONITORING over 1 year ago - at 07/14/2023 04:11AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/13/2023 05:37PM

We have notified our cloud database provider of performance issues we are seeing. They have acknowledged the issue and are investigating. Autopilot application performance will be degraded.

Latest Autopilot Journeys outages

Degraded Database Performance - over 1 year ago
Degraded Database Performance - over 1 year ago
Degraded Database Performance - over 1 year ago

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