Outage in Avalara

Business Licenses Service Degradation

Resolved Minor
October 20, 2025 - Started about 15 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Business Licenses customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/20/2025 10:37PM

The Business Licenses service has been fully restored.

MONITORING about 13 hours ago - at 10/20/2025 07:09PM

The response team has addressed the issue impacting Business Licenses and continues to monitor service to ensure the return of full service for all customers.

IDENTIFIED about 14 hours ago - at 10/20/2025 06:29PM

Business Licenses customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

IDENTIFIED about 15 hours ago - at 10/20/2025 04:48PM

Business Licenses customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

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