Outage in Avalara

Shopify Service Degradation

Resolved Major

March 02, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Avalara's Shopify service experienced degraded performance levels for 1.4 hours, affecting Shopify customers' ability to use tax calculation services normally. The response team identified the root cause within 24 minutes of initial investigation and worked urgently on a fix. The service was fully restored and returned to normal operation.

Shopify customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/02/2026 10:24AM

The Shopify service has been fully restored.

IDENTIFIED 1 day ago - at 03/02/2026 09:27AM

Shopify customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.

INVESTIGATING 1 day ago - at 03/02/2026 09:04AM

Shopify customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.

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