Outage in Avalara
Shopify Service Degradation
Resolved MajorIncident Report
Summary AI Generated
Avalara's Shopify service experienced degraded performance levels for 1.4 hours, affecting Shopify customers' ability to use tax calculation services normally. The response team identified the root cause within 24 minutes of initial investigation and worked urgently on a fix. The service was fully restored and returned to normal operation.
Shopify customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/02/2026 10:24AM
The Shopify service has been fully restored.
IDENTIFIED
about 1 month ago - at 03/02/2026 09:27AM
Shopify customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
INVESTIGATING
about 1 month ago - at 03/02/2026 09:04AM
Shopify customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
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