Outage in Avalara
Avalara Exemption Certificate Management Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Avalara's Exemption Certificate Management service (CertCapture) experienced a degradation lasting approximately 3.8 hours, during which customers encountered delays in certificate changes being applied. The response team investigated and addressed the issue, followed by a monitoring period to confirm stability. The service was fully restored at 1:52 PM PT on June 29, 2026.
Avalara Exemption Certificate Management customers may be experiencing a delay in certificate changes applying. A response team is actively investigating the issue. This page will be kept up to date with new information.
Components affected
Avalara CertCaptureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 06/29/2026 08:52PM
The Avalara Exemption Certificate Management service has been fully restored.
MONITORING
19 days ago - at 06/29/2026 06:23PM
The response team has addressed the issue impacting Avalara Exemption Certificate Management and continues to monitor service to ensure the return of full service for all customers.
INVESTIGATING
19 days ago - at 06/29/2026 05:09PM
Avalara Exemption Certificate Management customers may be experiencing a delay in certificate changes applying. A response team is actively investigating the issue. This page will be kept up to date with new information.
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