Outage in Award Force

Login code not displaying for non English accounts

Resolved Minor
December 13, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue of login codes sent via email not displaying in accounts not using the en_GB language. We are investigating.
Components affected
Award Force application

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/13/2023 09:36PM

The fix has now been deployed and login codes are now displaying in all languages.

IDENTIFIED about 2 years ago - at 12/13/2023 09:04PM

We've identified the issue. A fix is being deployed.

INVESTIGATING about 2 years ago - at 12/13/2023 08:27PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 12/13/2023 08:22PM

We are aware of an issue of login codes sent via email not displaying in accounts not using the en_GB language. We are investigating.

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