Outage in AWS

Increased API Errors

Resolved Minor
August 24, 2022 - Started over 2 years ago - Lasted 20 minutes

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Outage Details

10:23 AM PDT We are investigating increased API error rates and latencies affecting some services within the US-WEST-2 Region. We are working to identify the root cause.

10:34 AM PDT We can confirm increased API error rates and latencies affecting some services within the US-WEST-2 Region. The root cause appears to be increased error rates and latencies for API Gateway endpoints within the US-WEST-2 Region. Customers with API Gateway endpoints would be experiencing increased error rates and latencies for their requests. Customers calling Lambda via an API Gateway, would also be experiencing increased error rates and latencies for their function invocations. Other AWS services that use API Gateway - for example Batch, EKS, and EventBridge - are also experiencing increased error rates and latencies. Amazon Connect is experiencing increased call failure as well as issues with user login. We have identified the root cause and are working on a mitigation to resolve the issue.

10:39 AM PDT We have addressed the root cause of the issue causing increased API error rates and latencies in the US-WEST-2 Region and are seeing recovery across affected API Gateway endpoints and AWS services.
Components affected
Multiple services (us-west-2)

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