Outage in AWS

Increased latency for UpdateEnvironment API calls

Resolved Minor
October 12, 2022 - Started about 2 years ago - Lasted about 1 hour

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Outage Details

12:46 PM PDT We are investigating increased latency for UpdateEnvironment API calls. This issue impacts both the API, and requests made through the Management Console. Additionally, attempts to abort the update (via the AbortEnvironmentUpdate API) may return 5XX errors. We are actively working on identifying the root cause and will provide additional information as soon as possible.

1:28 PM PDT We have identified the root cause of increased latency for UpdateEnvironment API calls in the US-EAST-1 Region. This issue impacts both the API, and requests made through the Management Console. Additionally, attempts to abort the update (via the AbortEnvironmentUpdate API) may return a 5XX error. We are observing partial recovery and continue to work through full recovery of the issue. Another update will be sent by 2:00 PM PDT or as more information becomes available.
Components affected
AWS EB (us-east-1)

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