Elevated latencies and Faults in EU-WEST-2

5:10 AM PDT We are investigating increased faults and latencies for CloudWatch APIs and metrics in the EU-WEST-2 Region.

5:24 AM PDT We can confirm elevated API faults and some delayed metrics in EU-WEST-2 Region. We are actively working to resolve the issue.

6:04 AM PDT We have identified the root cause for elevated API faults and latencies for the GetMetricData and GetMetricWidgetImage APIs in the EU-WEST-2 Region. We are actively working to resolve the issue and are starting to see recovery.

6:32 AM PDT We have identified the root cause for elevated API faults and latencies for the GetMetricData and GetMetricWidgetImage APIs in the EU-WEST-2 Region. We can confirm significant recovery and are working actively to fully resolve the issue.

8:02 AM PDT Between 4:07 AM and 7:28 AM PDT, customers experienced elevated API fault rates and latencies in the EU-WEST-2 Region. Some metrics were also delayed initially. We have resolved the issue and the service is operating normally.