Outage in AWS

Network connectivity issues

Resolved Minor
July 14, 2020 - Started over 4 years ago - Lasted over 1 year

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Outage Details

6:17 AM PDT We are investigating network connectivity issues for some instances in a single Availability Zone in the EU-WEST-1 Region.

6:37 AM PDT Network connectivity has been restored for the vast majority of the affected instances in a single Availability Zone in the EU-WEST-1 Region. Some EBS volumes within the affected Availability Zone are also experiencing degraded performance. We continue to work towards full recovery.

7:35 AM PDT Starting at 5:35 AM PDT we experienced power and network connectivity issues for some instances, and degraded performance for some EBS volumes in a single Availability Zone in the EU-WEST-1 Region. By 6:00 AM PDT, power and networking connectivity had been restored for affected instances and by 6:31 AM PDT, degraded performance for affected EBS volumes had been resolved. By 7:08 AM PDT, the vast majority of affected instances had fully recovered. The small number of remaining instances are hosted on hardware which was adversely affected by the loss of power. While we will continue to work to recover all affected instances and volumes, for immediate recovery, we recommend replacing any remaining affected instances or volumes if possible. The issue has been resolved and the service is operating normally.
Components affected
Amazon EC2 (eu-west-1)

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