Outage in AWS
Increased Error Rates for AWS Snowball
Resolved Minor
February 26, 2023 - Started almost 3 years ago
- Lasted about 8 hours
Incident Report
7:06 PM PST We are investigating increased error rates that block the listing of exportable AMIs for the AWS Snowball Management Console blocking Edge Compute orders in the US-GOV-EAST-1 Region.
7:50 PM PST We continue to investigate increased error rates that affect the ordering of AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region and are actively working to resolve the issue.
9:03 PM PST We have identified the cause of the increased elevated error rates that affect the ordering of AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region and continue working towards resolution.
10:15 PM PST We are deploying fixes to mitigate the current impact on ordering AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region, and while ETA for recovery is not yet clear, our deployments are expected to be completed in approximately 45 minutes and once completed, we should then be able to provide an ETA for recovery.
11:17 PM PST We are deploying fixes to mitigate the current impact on ordering AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region, and approximate ETA for recovery is 2:00 AM PST. We will continue to keep you updated if this ETA changes.
Feb 26, 2:04 AM PST We continue to deploy fixes to mitigate the current impact on ordering AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region, and approximate ETA for recovery has now extended to 4:00 AM PST. We will continue to keep you updated if this ETA changes.
7:50 PM PST We continue to investigate increased error rates that affect the ordering of AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region and are actively working to resolve the issue.
9:03 PM PST We have identified the cause of the increased elevated error rates that affect the ordering of AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region and continue working towards resolution.
10:15 PM PST We are deploying fixes to mitigate the current impact on ordering AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region, and while ETA for recovery is not yet clear, our deployments are expected to be completed in approximately 45 minutes and once completed, we should then be able to provide an ETA for recovery.
11:17 PM PST We are deploying fixes to mitigate the current impact on ordering AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region, and approximate ETA for recovery is 2:00 AM PST. We will continue to keep you updated if this ETA changes.
Feb 26, 2:04 AM PST We continue to deploy fixes to mitigate the current impact on ordering AWS Snow devices with Amazon Linux 2 in the US-GOV-EAST-1 Region, and approximate ETA for recovery has now extended to 4:00 AM PST. We will continue to keep you updated if this ETA changes.
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