Outage in AWS

Instance Connectivity and Instance Status Check Metrics

Resolved Minor
August 20, 2020 - Started over 4 years ago - Lasted over 1 year

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Outage Details

6:09 PM PDT Between 4:38 PM and 5:35 PM PDT a small number of instances were unavailable due to power loss in a single Availability Zone (usw1-az1) in the US-WEST-1 Region. Those customers received notification on their Personal Health Dashboard. During this time, some customers also experienced insufficient-data in the results from EC2 instance status checks for instances that were not impacted by the power event. During this time, CloudWatch alarms may have transitioned into "INSUFFICIENT_DATA" state if set on the delayed metrics. The issue has been resolved and the service is operating normally.
Components affected
Amazon EC2 (us-west-1)

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