Outage in AWS

Elevated Console Errors

Resolved Minor
May 26, 2023 - Started over 1 year ago - Lasted about 1 hour

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Outage Details

We are investigating elevated error rates for WAF, Shield, and Firewall Manager Consoles. Customer APIs, inspection of traffic, and web requests are behaving normally. As a workaround, customers may use this link to access the console.
Components affected
AWS WAF
Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 05/26/2023 10:30PM

We can confirm increased error rates for the WAF, Shield and Firewall Manager management consoles. This issue only impacts the default console home page. During this time, customers may experience intermittent 400 errors in their browser. We have identified the root cause to be an issue with sign-in policies on the host. We are seeing significant signs of recovery at this time. As a workaround, customers may use this link to access the console. We will provide another update by 4:00 PM PDT.

UPDATE over 1 year ago - at 05/26/2023 09:45PM

We continue to investigate elevated error rates for WAF, Shield, and Firewall Manager Consoles. We are taking multiple mitigation paths at this time. Customer APIs, inspection of traffic, and web requests are behaving normally. As a workaround, customers may use this link to access the console. We will provide another update by 3:30 PM PDT.

UPDATE over 1 year ago - at 05/26/2023 09:27PM

We are investigating elevated error rates for WAF, Shield, and Firewall Manager Consoles. Customer APIs, inspection of traffic, and web requests are behaving normally. As a workaround, customers may use this link to access the console.

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