Outage in AWS

EC2 Instance Meta Data Service Errors

Resolved Minor
October 22, 2020 - Started about 4 years ago - Lasted over 1 year

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Outage Details

7:28 PM PDT We are investigating increased errors for the EC2 Instance Meta Data Service in the AP-SOUTHEAST-2 Region. Applications within the instance attempting to query the Instance Meta Data Service may experience increased errors or timeouts. Since the Instance Meta Data Service may be used during the operating system boot process, some instances may be experiencing launch failures. We are working to resolve the issue.

8:46 PM PDT We continue to investigate increased errors for the EC2 Instance Meta Data Service in the AP-SOUTHEAST-2 Region. We are seeing the most impact for newly launched instances. Applications within the instance attempting to query the Instance Meta Data Service may experience increased errors or timeouts. We are working to resolve the issue.

9:58 PM PDT We have identified the root cause and resolved the issue causing increased errors and timeouts for the EC2 Instance Meta Data Service for newly launched instances in the AP-SOUTHEAST-2 Region. From 9:26 PM PDT, newly launched instances are no longer experiencing increased errors and timeouts for the EC2 Instance Meta Data Service. Instances that were affected by this issue will self-recover over the coming hours, but for immediate recovery, we recommend relaunching, or stopping and starting, the affected instances to resolve the issue. The issue has been resolved and the service is operating normally.
Components affected
Amazon EC2 (ap-southeast-2)

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