Outage in AWS

Elevated Error Rates and Latency - US-West

Resolved Minor
October 12, 2023 - Started about 2 years ago - Lasted about 2 hours

Incident Report

We are currently investigating elevated error rates and latencies for file system requests experienced by EFS mount targets in a single Availability Zone (usgw1-az2) in the US-GOV-WEST-1 Region. EFS mount targets in other Availability Zones are unaffected, so you can continue to access regional EFS Standard file systems using those.
Components affected
Amazon Elastic File System

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
UPDATE about 2 years ago - at 10/12/2023 06:04PM

We have mitigated this issue for ~70% of affected resources. We expect to complete mitigation in approximately 45 minutes. Customers will see recovery as our mitigation efforts continue. We will provide another update by 12:00 PM PDT.

UPDATE about 2 years ago - at 10/12/2023 05:14PM

We have identified the root cause of the elevated error rates and latencies for file system requests experienced by EFS mount targets in a single Availability Zone (usgw1-az2) in the US-GOV-WEST-1 Region. Our current mitigation efforts are expected to take approximately 90 minutes.

EFS mount targets in other Availability Zones continue to be unaffected. For the affected Availability Zone (usgw1-az2), you can restore access by deleting and re-creating your EFS file system's mount target in that Availability Zone.

We will provide another update by 11:00 AM PDT.

UPDATE about 2 years ago - at 10/12/2023 04:58PM

We are currently investigating elevated error rates and latencies for file system requests experienced by EFS mount targets in a single Availability Zone (usgw1-az2) in the US-GOV-WEST-1 Region. EFS mount targets in other Availability Zones are unaffected, so you can continue to access regional EFS Standard file systems using those.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook