Outage in AWS

EMR Cluster Launch Failures - N. Virginia

Resolved Minor
May 28, 2025 - Started 6 months ago - Lasted about 2 hours

Incident Report

We are investigating increased error rates when launching clusters in the US-EAST-1 Region.
Components affected
Amazon EMR Amazon EMR (us-east-1)

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Latest Updates ( sorted recent to last )
UPDATE 6 months ago - at 05/28/2025 04:27AM

We are beginning to see signs of recovery. We continue to work towards resolving the increased error rates when launching clusters in the US-EAST-1 Region, for a subset of customers. Existing clusters are not affected. We will provide another update by 10:30 PM PDT, or sooner if we have additional information to share.

UPDATE 6 months ago - at 05/28/2025 03:43AM

Beginning 5:25 PM PDT, we are experiencing increased error rates when launching clusters in the US-EAST-1 Region. Our engineering teams have been engaged and are actively working to identify the root cause. In parallel, we are working on the mitigation plan. We will provide another update by 9:30 PM PDT, or sooner if we have additional information to share.

UPDATE 6 months ago - at 05/28/2025 03:21AM

We are investigating increased error rates when launching clusters in the US-EAST-1 Region.

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