Outage in AWS

Increased sign-in errors - Sydney

Resolved Minor
August 26, 2025 - Started 2 months ago - Lasted about 1 hour

Incident Report

We are investigating increased sign-in errors with SSO in the AP-SOUTHEAST-2 Region.

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Latest Updates ( sorted recent to last )
UPDATE 2 months ago - at 08/26/2025 09:24PM

We have started to see initial signs of recovery and continue to work towards full resolution. We recommend customers hard refresh the sign-in page before retrying authentication attempts.

UPDATE 2 months ago - at 08/26/2025 09:14PM

We can confirm errors when attempting to sign-in to the AWS Management Console using IAM Identity Center. We have identified the root cause as a recent change to an underlying subsystem in the sign-in path. We have rolled this change back and continue to work on fully mitigating issue. We will provide an update by 2:45 PM PDT.

UPDATE 2 months ago - at 08/26/2025 08:52PM

We are investigating increased sign-in errors with SSO in the AP-SOUTHEAST-2 Region.

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