AWS experienced connectivity issues in the US-WEST-2 (Oregon) region for approximately 1.4 hours, impacting a broad range of services including EC2, ECS, API Gateway, ELB, VPC, Direct Connect, Global Accelerator, IoT Core, and Site-to-Site VPN. The root cause was a faulty networking device responsible for routing traffic between the region and the Seattle Metro. Engineers completed mitigation work and routes were progressively restored, with error rates and timeouts expected to decline as the network fully recovered.
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We continue to see significant signs of recovery as a result of our mitigation efforts for the connectivity issues impacting multiple AWS services in the US-WEST-2 Region. We have identified the root cause as an issue with a networking device responsible for network routing from the Region to the Seattle Metro. Engineers have finished all mitigation work. As routes continue to be restored, customers should see a continued reduction in error rates and timeouts when connecting to affected services. We are monitoring recovery progress closely and will continue working until all routes have been fully restored and service metrics return to pre-event levels. We will provide another update in the next 30-45 minutes.
We are seeing initial signs of recovery and continue to work toward full recovery.
We are investigating connecivity issues impacting multiple AWS services in the US-WEST-2 Region.
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