Outage in AWS

Increased contact search failures

Resolved Minor

September 28, 2021 - Started about 3 years ago - Lasted 6 months

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Outage Details

5:39 AM PDT We are investigating increased latency in being able to search for contacts and start chime messages. We will provide more information as it becomes available

6:31 AM PDT Between 2:55 AM and 6:10 AM PDT, we experienced increased error rates when searching for contacts and starting Chime messages. The issue is resolved and the service is operating normally.

Components affected

Amazon Chime

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