Outage in aXcelerate

USI Integration Issue

Resolved Minor
October 18, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of an error being returned when attempting to verify USIs within aXcelerate. We are working with the USI office to investigate this further and locate the cause. We will provide further updates as information becomes available.
Components affected
aXcelerate External Integration

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/18/2023 06:27AM

The issue affecting the USI Integration has been identified and resolved. USIs can now be created and verified through the system again.

INVESTIGATING about 2 years ago - at 10/18/2023 02:00AM

We are aware of an error being returned when attempting to verify USIs within aXcelerate. We are working with the USI office to investigate this further and locate the cause. We will provide further updates as information becomes available.

Latest aXcelerate outages

Error within Learner Portal - 19 days ago
System slowness detected - about 1 month ago
Blue Ribbon on Certificates - about 2 months ago
Accessing aXcelerate unavailable for Learners and Administrators - 2 months ago
USI Integration Outage - 4 months ago

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