Outage in aXcelerate
USI Service Outage
Resolved Minor
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Outage Details
We are aware of an issue with the USI Service returning a 500 - Internal Server Error. We have received confirmation from the USI Office that this is a known issue and they are investigating this urgently. We will provide further information as it becomes available.
Components affected
aXcelerate External IntegrationLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/21/2025 01:00AM
The USI Service is back online and users should now be able to create and verify USIs through the system. Thank you for your patience while the USI Office resolved the outage.
INVESTIGATING
2 months ago - at 03/20/2025 10:52PM
We are aware of an issue with the USI Service returning a 500 - Internal Server Error. We have received confirmation from the USI Office that this is a known issue and they are investigating this urgently. We will provide further information as it becomes available.
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