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Outage in aXcelerate

aXcelerate App Login Issue

Resolved Minor
January 11, 2026 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We are aware of an issue affecting the ability to sign into the aXcelerate App via Email address or Mobile number. This issue is being investigated as a high priority. Further updates will be provided as information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/13/2026 05:13AM

This incident has been resolved.

MONITORING 3 months ago - at 01/12/2026 06:53AM

A fix has been implemented for this issue. We are monitoring to confirm.

INVESTIGATING 3 months ago - at 01/12/2026 04:52AM

We are aware of an issue affecting the ability to sign into the aXcelerate App via Email address or Mobile number. This issue is being investigated as a high priority. Further updates will be provided as information becomes available.

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