Outage in Axcient

Support ticket creation

Resolved Minor
April 20, 2022 - Started about 3 years ago - Lasted about 21 hours
Official incident page

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Outage Details

Salesforce is experiences a performance degradation, causing issues with partners creating, opening or managing support tickets. If you're experiencing an issue and need assistance, please contact support directly via telephone at 800-352-0248, Opt 2. https://status.salesforce.com/incidents/8911
Components affected
Axcient Salesforce Ticket Gateway Axcient support.axcient.com Axcient Support Ticketing
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 04/21/2022 03:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 04/20/2022 06:14PM

Salesforce is experiences a performance degradation, causing issues with partners creating, opening or managing support tickets. If you're experiencing an issue and need assistance, please contact support directly via telephone at 800-352-0248, Opt 2.
https://status.salesforce.com/incidents/8911

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