Outage in Axcient

x360Sync (formerly Anchor) Issue

Resolved Minor
December 11, 2023 - Started about 1 year ago - Lasted about 16 hours
Official incident page

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Outage Details

SMS messages with Two-Factor Authentication codes are not being delivered to users in some regions. We are investigating the situation. We apologize for any inconvenience this may cause you. We’ll update this status page with more information as we learn more.
Components affected
Axcient x360Sync Web (EU) Axcient x360Sync Web (CA) Axcient x360Sync Data Transfer (CA) Axcient x360Sync Web Preview (EU) Axcient x360Sync Collaborative Web Editing (CA) Axcient x360Sync Private Cloud Web Preview Axcient x360Sync Collaborative Web Editing (EU) Axcient x360Sync Collaborative Web Editing (US) Axcient x360Sync Private Cloud Collaborative Web Editing Axcient x360Sync Data Transfer (EU) Axcient x360Sync Data Transfer (US) Axcient x360Sync Web Preview (US) Axcient x360Sync Web Preview (CA) Axcient x360Sync Web (US)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/12/2023 12:42PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 12/11/2023 08:43PM

SMS messages with Two-Factor Authentication codes are not being delivered to users in some regions. We are investigating the situation. We apologize for any inconvenience this may cause you. We’ll update this status page with more information as we learn more.

Latest Axcient outages

x360Recover Manager Issue - 5 days ago
x360Sync Outage - 7 days ago
x360Cloud Issue - 18 days ago
US x360Recover Cloud Vault Partial Outage - about 1 month ago
x360Portal Issue - about 1 month ago

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