Outage in Axcient

Multiple product outage for US region

Resolved Major
April 05, 2024 - Started 9 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are investigating an issue that is resulting in multiple products in the US going offline since approximately 1100 MDT. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/06/2024 02:10AM

All systems have been fully healthy with normal performance since our last update. The root cause remains resolved, and the fix has been proactively applied to other similar nodes in our cloud.

MONITORING 9 months ago - at 04/05/2024 05:47PM

The root cause of the issue has been resolved, and we are monitoring to ensure that all services are coming back to normal.

INVESTIGATING 9 months ago - at 04/05/2024 05:33PM

We are investigating an issue that is resulting in multiple products in the US going offline since approximately 1100 MDT. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.

Latest Axcient outages

x360Sync Outage - 6 days ago
x360Cloud Issue - 18 days ago
x360Portal Issue - about 1 month ago

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