Outage in Axcient

x360Cloud Issue

Resolved Major
December 04, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified the root cause of the x360Cloud issue and are now expediting a solution.
Components affected
Axcient Google Workspace Restore (EU) Axcient Google Workspace Backup (EU) Axcient x360Cloud Smart Search (EU) Axcient Microsoft 365 Restore (EU) Axcient x360Cloud Management Portal (EU) Axcient Microsoft 365 Backup (EU)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/04/2024 06:59PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 12/04/2024 06:03PM

We have identified the root cause of the x360Cloud issue and are now expediting a solution.

Latest Axcient outages

x360Cloud Issue - 14 days ago
x360Cloud US Issue - 27 days ago
Multiple Product Incident for US Region - about 1 month ago
x360Recover Issue in US - about 1 month ago
x360Cloud Canada Backup Issue - about 2 months ago

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