Outage in Axcient

x360Cloud Issue

Resolved Major
December 04, 2024 - Started 17 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified the root cause of the x360Cloud issue and are now expediting a solution.
Components affected
Axcient Google Workspace Restore (EU) Axcient Google Workspace Backup (EU) Axcient x360Cloud Smart Search (EU) Axcient Microsoft 365 Restore (EU) Axcient x360Cloud Management Portal (EU) Axcient Microsoft 365 Backup (EU)
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/04/2024 06:59PM

This incident has been resolved.

IDENTIFIED 17 days ago - at 12/04/2024 06:03PM

We have identified the root cause of the x360Cloud issue and are now expediting a solution.

Latest Axcient outages

x360Recover Manager Issue - 4 days ago
x360Sync Outage - 6 days ago
US x360Recover Cloud Vault Partial Outage - about 1 month ago
x360Portal Issue - about 1 month ago
Backup for Files Issue - about 1 month ago

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