Outage in Axcient

x360Portal Issue

Resolved Major
November 13, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing an issue with our billing provider that is preventing partners from accessing their billing and payments within x360Portal.
Components affected
Axcient Invoicing and Payments
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 10:07PM

Access to our billing services from x360Portal has been restored.

IDENTIFIED about 1 month ago - at 11/13/2024 05:10PM

We are experiencing an issue with our billing provider that is preventing partners from accessing their billing and payments within x360Portal.

Latest Axcient outages

x360Sync Outage - 6 days ago
x360Cloud Issue - 18 days ago
Backup for Files Issue - about 1 month ago

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