Multiple product outage for US region

This incident has been resolved.

We believe most Axcient services have been restored. We are continuing to work on validating that our VO environment is working as expected.

We have partially restored network connectivity and are working to fully restore our internal redundancies.
Services are currently recovering and we are working with internal teams to update statuses as they become clear.

We are continuing to work with our various network vendors to restore services as quickly as possible including investigating alternative network paths that may have a quicker resolution.
The ongoing network issue has resulted in a partial segmentation of our internal networks where internal redundancies have not been able to failover properly. We currently do not have an ETR for this outage from our vendors and are working on alternatives to bring services back online.

We are continuing to work with our various network vendors to restore services as quickly as possible.
We have identified an upstream network issue that has resulted in a partial segmentation of our internal networks where internal redundancies have not been able to failover properly. We currently do not have an ETR for this outage from our vendors and are working on alternatives to bring services back online.

We have identified an upstream network issue that has resulted in a partial segmentation of our internal networks where internal redundancies have not been able to failover properly. We currently do not have an ETR for this outage from our vendor and are working on alternatives to bring services back online.

We are continuing to investigate this issue.

We are investigating an issue that is resulting in multiple products in the US going offline since approximately 03:30 AM MDT. We apologize for any inconvenience this may cause you. We'll update this status page with more information as we learn more.