Outage in Axcient
Multiple Service Interruption
Resolved Major
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Outage Details
We are working to address an issue affecting multiple products.
Components affected
Axcient Backup for Files Offsite Replication Axcient BDR for Quest Axcient x360Recover Tunnel Services Axcient Google Workspace Backup (US) Axcient Microsoft 365 Backup (US) Axcient BDR for ShadowProtect Next-gen Cloud Replication Axcient Backup Portal Axcient x360Recover (formerly Replibit) Cloud (US) Axcient X360Recover Virtual Office (US) Axcient BRC Cloud Tunnel Services Axcient x360Recover Manager (Replibit & D2C) Axcient x360Cloud Smart Search (US) Axcient x360Recover Manager (BRC) Axcient Microsoft 365 Restore (US) Axcient x360Cloud Management Portal (US) Axcient Google Workspace Restore (US) Axcient BDR for ShadowProtect Cloud Backup (Legacy) Axcient BDR for Veeam Axcient x360Sync Data Transfer (US) Axcient x360Sync Web (US)Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/23/2024 11:04PM
This incident has been resolved.
MONITORING
10 months ago - at 07/23/2024 08:19PM
All x360 services have been restored. We will be continuing to monitoring for any changes.
IDENTIFIED
10 months ago - at 07/23/2024 07:55PM
x360Sync US services have been fully restored. Please reach out to support if you are continuing to have issues.
IDENTIFIED
10 months ago - at 07/23/2024 06:17PM
We are investigating issues with some partners having issues with x360Sync connectivity.
x360Cloud Smart Search has been fully restored.
IDENTIFIED
10 months ago - at 07/23/2024 04:03PM
x360Cloud management portal has been restored. Performance for backup and restores continue to be degraded for a portion of partners. Please contact support with any urgent needs.
IDENTIFIED
10 months ago - at 07/23/2024 03:31PM
All x360Recover and other Axcient Cloud BDR services have been restored
IDENTIFIED
10 months ago - at 07/23/2024 03:00PM
x360Recover Mananger and Virtual Office services have been restored. We are continuing to restore services as quickly as possible.
IDENTIFIED
10 months ago - at 07/23/2024 02:19PM
We are continuing to work on a fix for this issue.
IDENTIFIED
10 months ago - at 07/23/2024 02:08PM
We are working to address an issue affecting multiple products.
Latest Axcient outages
x360Recover US Incident - 28 days ago
x360Recover Issue - 29 days ago
x360Recover US Incident - about 1 month ago
x360Sync Issue - about 1 month ago
x360Cloud Issue - 3 months ago
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