Outage in Axcient
Multiple Product Issues for US Region
Resolved Major
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Outage Details
We are investigating an issue affect multiple products in the US region.
Components affected
Axcient BRC Cloud Tunnel Services Axcient Google Workspace Restore (EU) Axcient x360Cloud Management Portal (EU) Axcient BRC Offsite Replication (US) Axcient Backup for Files Offsite Replication Axcient x360Sync Web Preview (US) Axcient x360Cloud Smart Search (EU) Axcient Microsoft 365 Restore (US) Axcient BRC Cloud Virtual Office (US) Axcient BDR for Veeam Axcient Microsoft 365 Backup (US) Axcient Google Workspace Backup (EU) Axcient x360Recover Manager (BRC) Axcient x360Sync Web (US) Axcient Microsoft 365 Restore (EU) Axcient x360Recover Manager (Replibit & D2C) Axcient X360Recover Virtual Office (US) Axcient Microsoft 365 Backup (EU) Axcient x360Cloud Management Portal (US) Axcient BDR for Quest Axcient x360Recover (formerly Replibit) Cloud (US) Axcient Backup Portal Axcient BDR for ShadowProtect Cloud Backup (Legacy) Axcient Google Workspace Backup (US) Axcient x360Sync Data Transfer (US) Axcient Google Workspace Restore (US) Axcient x360Cloud Smart Search (US) Axcient BDR for ShadowProtect Next-gen Cloud Replication Axcient x360Sync Collaborative Web Editing (US) Axcient x360Recover Tunnel ServicesLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/21/2024 09:50PM
This incident has been resolved.
MONITORING
about 1 year ago - at 08/21/2024 09:33PM
x360Sync for US connectivity is restoring as of 21:28 UTC - at this time all services should be restored.
MONITORING
about 1 year ago - at 08/21/2024 08:44PM
x360Sync is still intermittently available. We are continuing to investigate this portion of this incident.
MONITORING
about 1 year ago - at 08/21/2024 08:34PM
The incident has been resolved as of approx 20:25 UTC. Please contact us with any ongoing issues.
INVESTIGATING
about 1 year ago - at 08/21/2024 08:19PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 08/21/2024 08:15PM
We are investigating an issue affect multiple products in the US region.
Latest Axcient outages
x360Recover US Incident - 7 days ago
x360Sync Issue - 18 days ago
x360Recover Incident - about 2 months ago
x360Sync Issue - 2 months ago
x360Sync Issue - 2 months ago
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