Outage in Axcient

Backup for Files Issue

Resolved Major
November 12, 2024 - Started about 1 month ago - Lasted about 20 hours
Official incident page

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Outage Details

We have identified a problem with our Backup for Files portal affecting some partners' ability to log in. We are working on a release to address this issue by Thur, Nov 14th.
Components affected
Axcient Backup Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/13/2024 05:14PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/13/2024 02:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/12/2024 09:18PM

We have identified a problem with our Backup for Files portal affecting some partners' ability to log in. We are working on a release to address this issue by Thur, Nov 14th.

Latest Axcient outages

x360Sync Outage - 6 days ago
x360Cloud Issue - 18 days ago
x360Portal Issue - about 1 month ago

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