Outage in Axis
Problem in device to cloud communication
Resolved Major
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Outage Details
We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.
Components affected
Axis Video playback Axis Device Onboarding Axis Live video Axis Create site Axis Device Management Axis Secure Remote Access Axis Live Video Axis Customer Onboarding Axis Device upgrades – AXIS OS / Apps Axis Add new siteLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/07/2025 10:43AM
The incident has been resolved according to our own test results. We continue to monitor the system.
IDENTIFIED
2 days ago - at 05/07/2025 09:44AM
The issue has been identified, and fixes are worked on. After investigations, the affected use cases has been found to be fewer than initially thought.
INVESTIGATING
2 days ago - at 05/07/2025 09:03AM
We are experiencing problem in device to cloud communication for Axis Cloud Connect. Device generated information and updates are not reaching our cloud services. We have identified the problem and are working on asolution with high priority.
Latest Axis outages
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