Outage in Axis

Backend Infrastructure Outage

Resolved Minor
December 18, 2025 - Started about 12 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a backend service disruption that is impacting multiple products. Our teams are actively investigating and working to restore normal operation. Further updates will be shared as they become available.
Components affected
Axis Device Onboarding Axis License System Axis Device Management

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 12/18/2025 01:48PM

This incident has been resolved.

MONITORING about 9 hours ago - at 12/18/2025 01:32PM

We are continuing to monitor for any further issues.

MONITORING about 10 hours ago - at 12/18/2025 01:14PM

We are continuing to monitor for any further issues.

MONITORING about 11 hours ago - at 12/18/2025 12:03PM

We are continuing to monitor for any further issues.

MONITORING about 11 hours ago - at 12/18/2025 11:56AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 11 hours ago - at 12/18/2025 11:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 12 hours ago - at 12/18/2025 11:29AM

We are currently experiencing a backend service disruption that is impacting multiple products.
Our teams are actively investigating and working to restore normal operation.
Further updates will be shared as they become available.

Latest Axis outages

Issues with ACS Pro server onboarding - 3 days ago
Service Outage Notice - about 2 months ago
No response on License Manager - about 2 months ago
Disturbance in streaming and onboarding services in the Americas - about 2 months ago
Disturbance in some of our services - 2 months ago

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