Outage in Axis
Issues with ACS Pro server onboarding
Resolved MinorIncident Report
We are experiencing intermittent disturbances related to onboarding for some Axis Camera Station Pro servers. This can prevent devices from showing up in the device management and video operation in My System. Investigation is ongoing.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 12/16/2025 03:16PM
This incident has been resolved.
MONITORING
3 months ago - at 12/16/2025 02:35PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 12/16/2025 02:24PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 12/16/2025 08:55AM
The issue affects only devices which were previously removed from the system and later re-added. Our engineers are actively working on a resolution, and further updates will be shared as progress is made.
INVESTIGATING
3 months ago - at 12/15/2025 02:44PM
We are experiencing intermittent disturbances related to onboarding for some Axis Camera Station Pro servers. This can prevent devices from showing up in the device management and video operation in My System. Investigation is ongoing.
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