Network-Related Performance Issues in USA/Miami and USA/Ashburn Region

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating a critical network issue affecting our Miami and Ashburn, USA datacenters. Most services have already been redirected to other regions and are operating normally. However, data services, live streaming, and some APIs are still experiencing instability. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.