Outage in azupay

Upstream incident impacting CBA NPP transactions

Resolved Minor

September 19, 2026 - Started 7 days ago - Lasted about 6 hours
Official incident page

Incident Report

Azupay has identified that CBA is currently experiencing an incident impacting Outbound and Inbound NPP Payments. These issues are affecting around 10% of payments. Some Outbound payments will enter a FAILED status with failure reason of AB01 or PA01. Inbound payments may be delayed.

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 09/20/2026 12:45AM

CBA have resolved the issue at 20th September 2026 @ 08:30 AEST. Any outbound payments affected by this degradation will have encountered a FAILED status with an AB01 or PA01 reason code. You will have to retry these payments. Any delayed inbound payments have now been processed.

If you require any further assistance, please raise a support ticket through the usual channels.

IDENTIFIED 7 days ago - at 09/19/2026 11:34PM

CBA is continuing to investigate the issue affecting Inbound and Outbound NPP Payments.

IDENTIFIED 7 days ago - at 09/19/2026 07:08PM

Azupay has identified that CBA is currently experiencing an incident impacting Outbound and Inbound NPP Payments. These issues are affecting around 10% of payments.

Some Outbound payments will enter a FAILED status with failure reason of AB01 or PA01. Inbound payments may be delayed.

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