Outage in azupay

Upstream Payment processing issues Impacting Outbound Bendigo Bank transactions - [incident first identified 7 October 2026 20:45 in AEST/AEDT timezone])

Resolved Minor

October 07, 2026 - Started 3 days ago - Lasted about 13 hours
Official incident page

Incident Report

We have identified a spike in failures of outbound payments impacting Bendigo Bank for their BSB range 633 stating at 20:45 and ongoing. The issue is isolated to this Bendigo Bank BSB range. These transactions are being rejected with PA04. We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted after this issue notice is resolved. We will provide updates as they become available to Azupay.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 10/07/2026 10:48PM

The outage impacting Bendigo Bank resolved around approximatley 2026-10-07 21:50:00 Australia/Sydney last night, and on monitoring, no further issues have been experienced.

We are resolving this issue. We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted. Information on error codes are available from our developer docs at https://developer.azupay.com.au/docs/making-payments#failure-reason-codes

MONITORING 3 days ago - at 10/07/2026 10:17AM

We have identified a spike in failures of outbound payments impacting Bendigo Bank for their BSB range 633 stating at 20:45 and ongoing. The issue is isolated to this Bendigo Bank BSB range.

These transactions are being rejected with PA04.
We recommend re-attempting impacted transactions if they are in a FAILED status and need to be re-attempted after this issue notice is resolved.

We will provide updates as they become available to Azupay.

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