Outage in Azure Devops
User Extension Service Availability Degradation in uks-1
Resolved Minor
March 20, 2026 - Started about 2 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Azure DevOps experienced a degradation in the User Extension (UserExt) service in the UK South region for 2.4 hours. Users encountered intermittent delays and failures in user-related operations including identity resolution, loading user information in the UI, and performing actions requiring user access checks. The incident was resolved after engineers completed their investigation and mitigation efforts.
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
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Latest Updates ( sorted recent to last )
UPDATE
We are still investigating a potential degradation in the UserExt service. The issue is under active analysis, and the investigation is ongoing.
During this time, some users may see intermittent user‑related issues, including delays in identity resolution or access‑related operations.
We will provide further updates once we have additional details.
UPDATE
We are currently investigating a possible degradation in the User Extension (UserExt) service, which supports user identity resolution in Azure DevOps.
As a result, some users may experience intermittent delays or failures in user‑related operations, such as resolving user identities, loading user information in the UI, or performing actions that depend on user access checks.
We are actively monitoring the service and working to mitigate the impact. Further updates will be shared as we learn more.
UPDATE
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
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