Mendix Cloud: Failure to start app after new deployment

This incident has been resolved.

We have deployed a hotfix on the Mendix Cloud Platform. We are monitoring the results.
Please redeploy your Mendix app, if you have been affected.

We are continuing to work on a fix for this issue.

We have identified the root cause. Deployment of a Mendix app on the Mendix Cloud platform requires downloading of external dependencies during the deployment process.
One of the dependencies is temporarily not accessible which is causing failed deployments.
We've published a copy of the dependency on our own network and are preparing a hotfix release pointing to the new location. We expect to release this hotfix within the next hour.
Next update will be in 1 hour or as events warrant.

We have found the root cause of the issue, and we are working on a solution to fix it.

Please hold any new deployments until this issue has been resolved.

We will update this incident as events warrant.

We noticed apps can't be started after a new deployment. We are investigating the root cause of the incident.

Please hold any new deployments until this issue has been resolved.

We will update this incident as events warrant.