Outage in Azure

Network Infrastructure - Issues accessing a subset of Microsoft services

Resolved Minor
July 30, 2024 - Started 4 months ago - Lasted about 6 hours

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Outage Details

Impact statement: Starting approximately at 11:45 UTC on 30 July 2024, a subset of customers may have experienced issues connecting to Microsoft services globally.Current Status: An unexpected usage spike resulted in Azure Front Door (AFD) components performing below acceptable thresholds, leading to intermittent errors, timeout, and latency spikes. We have implemented network configuration changes and have performed failovers to provide alternate network paths for relief. Our monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, but we are investigating reports of specific services and regions that are still experiencing intermittent errors. We will provide an update on our continued mitigation efforts by 18:00 UTC, or sooner if we have progress to share.
Components affected
North Europe North Europe - Network Infrastructure West Europe West Europe - Network Infrastructure Australia Southeast - Network Infrastructure Australia East Australia East - Network Infrastructure Japan West - Network Infrastructure UK South - Network Infrastructure Jio India Central West Central US - Network Infrastructure West US - Network Infrastructure Brazil South - Network Infrastructure West US 2 - Network Infrastructure Canada East - Network Infrastructure France Central Switzerland North ‡Sweden Central East Asia - Network Infrastructure Central India - Network Infrastructure Japan East - Network Infrastructure Jio India West Canada Central Korea South - Network Infrastructure West Central US Central US Central US - Network Infrastructure West India - Network Infrastructure South India - Network Infrastructure Japan East ‡Qatar Central Central India East US 2 - Network Infrastructure Brazil South Southeast Asia - Network Infrastructure Korea Central - Network Infrastructure South Africa North North Central US - Network Infrastructure South Central US - Network Infrastructure ‡West US 3 Canada Central - Network Infrastructure Brazil Southeast Korea Central Poland Central East US East US - Network Infrastructure UK West - Network Infrastructure Norway East UAE North South India Korea South Southeast Asia Australia Southeast Australia Central Australia Central 2 South Africa West France South UK West Switzerland West Norway West ‡Sweden South East Asia UAE Central Sweden Central East US 2 North Central US South Central US West US West US 2 Canada East UK South West India Japan West Italy North

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