Network Infrastructure - Issues accessing a subset of Microsoft services
Resolved
Minor
July 30, 2024 - Started over 1 year ago
- Lasted about 6 hours
Incident Report
Impact statement: Starting approximately at 11:45 UTC on 30 July 2024, a subset of customers may have experienced issues connecting to Microsoft services globally.Current Status: An unexpected usage spike resulted in Azure Front Door (AFD) components performing below acceptable thresholds, leading to intermittent errors, timeout, and latency spikes. We have implemented network configuration changes and have performed failovers to provide alternate network paths for relief. Our monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, but we are investigating reports of specific services and regions that are still experiencing intermittent errors. We will provide an update on our continued mitigation efforts by 18:00 UTC, or sooner if we have progress to share.
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