Outage in Balena.io
Elevated Device SSH Errors
Resolved MajorIncident Report
Summary AI Generated
Balena.io experienced elevated device SSH errors that prevented users from connecting to their devices via SSH for 3.5 hours. The issue was identified and a fix was implemented, with the service team monitoring results before confirming full resolution. All device SSH functionality was restored after the fix deployment.
We're experiencing an elevated level of device SSH errors and are currently looking into the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/24/2026 08:54PM
This incident has been resolved.
MONITORING
3 months ago - at 02/24/2026 06:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 02/24/2026 06:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 02/24/2026 05:29PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/24/2026 05:27PM
We're experiencing an elevated level of device SSH errors and are currently looking into the issue.
Latest Balena.io outages
Elevated API Errors - 10 days ago
Elevated GIT/Application Builder Errors - about 2 months ago
Elevated API Errors - about 2 months ago
Builder Degraded performance - about 2 months ago
Elevated Dashboard Errors - 2 months ago
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