Outage in Balena.io
Elevated Device SSH Errors
Resolved MajorIncident Report
Summary AI Generated
Balena.io experienced elevated device SSH errors that prevented users from connecting to their devices via SSH for 3.5 hours. The issue was identified and a fix was implemented, with the service team monitoring results before confirming full resolution. All device SSH functionality was restored after the fix deployment.
We're experiencing an elevated level of device SSH errors and are currently looking into the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/24/2026 08:54PM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/24/2026 06:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/24/2026 06:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 02/24/2026 05:29PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/24/2026 05:27PM
We're experiencing an elevated level of device SSH errors and are currently looking into the issue.
Latest Balena.io outages
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Elevated Device SSH Errors - about 2 months ago
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