Outage in Balena.io
Elevated Error on Public Device Url
Resolved MajorIncident Report
Summary AI Generated
Balena.io experienced a major incident lasting approximately 1.9 hours in which unusual load on the proxy caused gateway errors and degraded performance on public device URLs. A fix was implemented and monitored before the service was confirmed fully restored.
We're currently seeing some Gateway error on public device url.
Investigation ongoing.
Components affected
Balena.io Device URLsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/27/2026 06:41PM
Unusual load on the proxy, caused some degraded performances on the device URL.
Everything is now working properly.
MONITORING
9 days ago - at 07/27/2026 05:06PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 07/27/2026 05:06PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 07/27/2026 04:49PM
We're currently seeing some Gateway error on public device url.
Investigation ongoing.
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