Outage in Balena.io
Elevated Dashboard Errors
Resolved MajorIncident Report
Summary AI Generated
Balena.io experienced a major incident where the Dashboard redirected users to unexpected pages on initial load, preventing access to account and billing pages. The issue affected the Dashboard component for 2.6 hours before being resolved with a fix that was monitored for stability.
We're experiencing an issue where the Dashboard may redirect to an unexpected page on initial load, which can prevent access to certain account and billing pages.
Components affected
Balena.io DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/03/2026 08:17PM
This incident has been resolved.
MONITORING
2 months ago - at 03/03/2026 07:45PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 03/03/2026 05:44PM
We're experiencing an issue where the Dashboard may redirect to an unexpected page on initial load, which can prevent access to certain account and billing pages.
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