Outage in Bambora Online

Incident affecting authorizations

Resolved Minor
September 19, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption affecting all card authorizations. The issue is being investigated as a matter of urgency and the service will be fully restored at the earliest possible opportunity. Updates will be provided as soon as additional information becomes available. We apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/19/2023 09:34AM

We have been closely monitoring since our services was restored and have observed no additional impacts. We are considering this issue resolved at this time.

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.

MONITORING over 1 year ago - at 09/19/2023 08:27AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 09/19/2023 08:24AM

We experienced a service disruption between 09:30 - 10:03 CET impacting authorizations. Corrective actions have been taken, and services are restored since 10:03 CET. We are currently monitoring to ensure stability.

We apologize for the service interruption and we thank you for your patience.

INVESTIGATING over 1 year ago - at 09/19/2023 07:50AM

We are currently experiencing a service disruption affecting all card authorizations. The issue is being investigated as a matter of urgency and the service will be fully restored at the earliest possible opportunity.

Updates will be provided as soon as additional information becomes available.

We apologize for any inconvenience.

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