Outage in Bambora Online

Delayed acquiring IC++ reports

Resolved Minor
September 25, 2023 - Started over 1 year ago - Lasted about 15 hours
Official incident page

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Outage Details

We would like to inform you about technical issues affecting acquiring IC++ reports scheduled for today (2023-09-25). As a result of a technical error, those expecting today's acquiring IC++ report should anticipate a slight delay in delivery, with the report arriving a couple of hours later than usual. Additionally, it's possible that some customers may receive multiple reports due to this technical issue. This incident is limited to issues related to delivery of reporting, settlements are unaffected. We apologize for the inconvenience this may cause.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/26/2023 05:16AM

We would like to update you about yesterdays incident affecting acquiring IC++ reports.

The reports were successfully generated yesterday at around 6PM CET

We again apologize for any inconvenience caused.

MONITORING over 1 year ago - at 09/25/2023 02:18PM

We would like to inform you about technical issues affecting acquiring IC++ reports scheduled for today (2023-09-25).

As a result of a technical error, those expecting today's acquiring IC++ report should anticipate a slight delay in delivery, with the report arriving a couple of hours later than usual. Additionally, it's possible that some customers may receive multiple reports due to this technical issue.

This incident is limited to issues related to delivery of reporting, settlements are unaffected.

We apologize for the inconvenience this may cause.

Latest Bambora Online outages

Ongoing service interruption with Mobile Terminals - 1 day ago
Service disruption: Delayed Acquiring IC++ reports - 7 days ago
Degraded performance on mobile terminal connectivity - 10 days ago
Degraded performance on mobile terminal connectivity - 12 days ago
Service disruption on Mobile Terminals - about 1 month ago

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