Outage in Bambu Lab
MQTT service disruption preventing users from starting prints (recurring)
Resolved MajorIncident Report
This issue has recurred after previously being resolved. We are aware some users are again unable to start print jobs due to an issue with our MQTT service. Our team is actively investigating.
Components affected
Bambu Lab Cloud printingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/21/2026 02:58AM
The incident is now fully resolved. We will publish a detailed post-mortem later this week. Thank you for your patience.
MONITORING
6 days ago - at 07/20/2026 07:26PM
As of 18:30 UTC, our MQTT service has fully recovered. Print job initiation is now operating normally. We apologize for the disruption this caused to your printing experience. We will share more details about this incident later this week.
IDENTIFIED
6 days ago - at 07/20/2026 06:25PM
The configuration rollback is complete, and printing has been gradually recovering since 18:05 UTC. We have also identified a server with network connectivity issues and are replacing it to ensure full service stability. We're continuing to monitor closely.
IDENTIFIED
6 days ago - at 07/20/2026 05:28PM
We have identified the root cause of this issue and are currently rolling back the related configuration to restore service.
INVESTIGATING
6 days ago - at 07/20/2026 05:27PM
This issue has recurred after previously being resolved. We are aware some users are again unable to start print jobs due to an issue with our MQTT service. Our team is actively investigating.
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