Outage in Bandwidth

Local Market Impairment - 550 - Abilene, TX

Resolved Minor
September 19, 2022 - Started about 3 years ago - Lasted about 18 hours
Official incident page

Incident Report

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted. We are currently working with our carrier for resolution.
Components affected
Bandwidth 550 - Abilene, TX
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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/20/2022 03:42PM

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

IDENTIFIED about 3 years ago - at 09/20/2022 09:22AM

Our carrier has identified a fiber cut and is working to complete repairs.

IDENTIFIED about 3 years ago - at 09/20/2022 05:22AM

Our carrier has identified a fiber cut and is working to complete repairs.

IDENTIFIED about 3 years ago - at 09/20/2022 01:22AM

Our carrier has identified a fiber cut and is working to complete repairs.

INVESTIGATING about 3 years ago - at 09/19/2022 09:22PM

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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