Outage in Bandwidth

Canada Voice Incident

Resolved Major
September 22, 2022 - Started about 3 years ago - Lasted about 14 hours
Official incident page

Incident Report

Bandwidth has identified a vendor incident impacting Canada Voice Calls. ThinkTel based traffic may not complete as expected.
Components affected
Bandwidth Inbound Calling - Canada (SIP)

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/23/2022 01:02AM

Bandwidth teams are observing expected call behavior from this vendor. We continue to monitor for network stability.

IDENTIFIED about 3 years ago - at 09/22/2022 11:13PM

Bandwidth teams remain engaged with this vendor. A small subset of calls remain impacted. Updates will be provided when available.

INVESTIGATING about 3 years ago - at 09/22/2022 09:49PM

Bandwidth has identified a vendor incident impacting Canada Voice Calls. ThinkTel based traffic may not complete as expected.

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