Outage in Bandwidth

Bandwidth Local Market Impairment - 478 - Montgomery AL

Resolved Minor
December 14, 2022 - Started almost 3 years ago - Lasted 6 days
Official incident page

Incident Report

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted. We are currently working with our carrier for resolution.
Components affected
Bandwidth 478 - Montgomery, AL
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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/20/2022 06:34PM

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored.
This incident is being resolved.

Start Time: 12/14/2022 22:10 GMT

Stop Time: 12/15/2022 08:40 GMT

MONITORING almost 3 years ago - at 12/15/2022 10:45AM

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all
repairs are complete.

IDENTIFIED almost 3 years ago - at 12/15/2022 06:46AM

Our carrier has identified fiber damage and is working to complete repairs.

IDENTIFIED almost 3 years ago - at 12/15/2022 02:28AM

Our carrier has identified fiber damage and is working to complete repairs.

INVESTIGATING almost 3 years ago - at 12/14/2022 10:28PM

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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